Responsible Gaming

Gambling at New Brunswick is intended for entertainment purposes only and should never be considered a source of income or financial solution. It is essential for players to engage with gambling activities in a responsible manner, recognizing that the outcome of games is based on chance and should not be relied upon as a means of financial stability.

Self-Control Tools

New Brunswick offers a variety of responsible gambling tools designed to help players maintain control over their gambling activities. These tools include:

• Deposit Limits: Players can set limits on the amount of money they can deposit within a specified time frame. This helps to manage spending and prevents excessive gambling.
• Loss Limits: Players can establish a maximum amount they are willing to lose within a session or over a specific period. This control measure aims to reduce the risk of significant financial loss.
• Wagering Limits: Wagering limits allow players to set restrictions on the amount they can wager on games. This tool encourages players to bet within their means.
• Session Time Limits: Players can define how long they wish to play in one session. This helps to ensure that gambling does not consume an excessive amount of time.
• Cooling-Off Periods: Players can initiate a temporary break from gambling activities. This pause can help individuals reassess their gambling habits and regain control.
• Self-Exclusion Options: Players have the option to self-exclude from the platform for a designated period or indefinitely. This is a critical tool for those who recognize they need a more extended break from gambling.

Self-Assessment

To assist players in identifying early signs of problematic gambling behavior, consider the following reflective questions:

1. Do you often gamble more than you intend to?
2. Have you noticed that you are chasing losses or trying to win back money?
3. Do you feel anxious or stressed about your gambling activities?
4. Do you frequently gamble to escape from personal issues or to relieve boredom?
5. Have friends or family expressed concern about your gambling habits?
6. Do you find it difficult to stop gambling even when you want to?
7. Are you spending money on gambling that you cannot afford to lose?
8. Have you lied to others about your gambling activities or the amount of time you spend gambling?

Players who answer yes to any of these questions may want to consider reassessing their gambling habits and utilizing available support tools.

Protection of Minors

New Brunswick is committed to preventing underage access to gambling services. The following safeguards and procedures are in place:

• Age Verification: All players must verify their age before participating in gambling activities. This process ensures that only individuals of legal gambling age have access to the platform.
• Know Your Customer (KYC) Checks: The platform conducts KYC checks to confirm the identity of players, further ensuring compliance with age restrictions.

These measures are crucial in maintaining a safe gambling environment for all players.

External Help

For those who may need additional support, several professional organizations can offer assistance:

• GamCare: Provides information and support for anyone affected by gambling, including advice and resources for responsible gaming.
• BeGambleAware: Offers information to help people make informed decisions about their gambling and provides support services for those who may be experiencing difficulties.
• Local Support Services: Various local resources are available in Canada, providing support for individuals struggling with gambling-related issues.

Players are encouraged to reach out to these organizations for guidance and support.

Early Warning Signs of Problematic Gambling Behavior

Recognizing early warning signs is essential for maintaining control over gambling activities. Some common signs include:

• Increasing frequency of gambling sessions.
• Increased spend on gambling without a corresponding enjoyment.
• Neglecting personal responsibilities or relationships due to gambling.
• Feeling guilt or shame after gambling.
• Attempting to conceal gambling activities from others.

If players notice these signs in themselves or others, it may be time to seek help.

Taking Immediate Action

If players feel they are losing control over their gambling, immediate steps can be taken to address the situation:

1. Utilize self-control tools available on the platform to set limits or take a cooling-off period.
2. Reach out to the support team for guidance and assistance.
3. Consider talking to a trusted friend or family member about the situation.
4. Contact professional support organizations for expert advice.

Account Restriction and Self-Exclusion Mechanisms

New Brunswick provides several options for players seeking to restrict their gambling activities:

• Account Restrictions: Players can request account restrictions that limit their ability to gamble for a specified period or until they feel ready to resume.
• Self-Exclusion: This option allows players to take a break from gambling for a defined time or permanently. Players can initiate this process through their account settings or by contacting the support team.

Both account restrictions and self-exclusion mechanisms emphasize the importance of personal responsibility in gambling.

Personal Responsibility and Platform-Supported Protection Tools

Ultimately, it is the player’s responsibility to engage in gambling activities in a safe and controlled manner. New Brunswick supports this responsibility by providing various tools and resources to help players make informed decisions. Utilizing these tools effectively can help players maintain a healthy relationship with gambling.

Confidentiality is a priority, and players can expect a non-judgmental approach from the support team. Players are encouraged to seek help whenever they need it, knowing that their privacy will be respected.

By adhering to these responsible gaming practices, players can enjoy a safe and entertaining gambling experience at New Brunswick.